POP Workflow takes the red tape out of your every day business processes.
POP workflow controls and distributes work tasks automatically.
Work items are immediately available to the appropriate user or group, completely independent of location. It eliminates the need for postal systems and following up to see if administrative work has been completed on time. Bottlenecks in business processes can be identified easily and streamlined. Notifications alert the process owners of any delays and service level breaches. POP measures each action and analyses all work processes. This information enables users to continuously improve the efficiency of their business processes.
POP workflow reports is your in-house business process analyst.
POP workflow has the following key features:
Notifications – can be defined for service level breaches, bottlenecks or completion of tasks /processes and incoming work.
Manual and automatic – process tasks can be done by users or by the POP workflow engine itself and even by external systems.
Date- effectiveness and parallel tasks – Tasks can run concurrently and will appear in a users Intray on the exact day and time it is required.
Full workflow audit – records include waiting time, execution time and even the number of times a task was not completed.
Attachments – users can attach user defined data forms, documents, images, pages, articles, notes or instructions to tasks. These can be attached during the process to create a more complete picture of the work item that is being processed.
Workflow History – not only reflects the statistics of the process itself but keeps all attachments linked to the process (after the process has been completed), for future reference.
Ad hoc workflow processes – linked to user defined data forms and other attachments can be designed and implemented directly by users. This results in rich workflow functionality normally only expected of custom build workflow systems.